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Browse the FAQ below or send us a message — we typically respond within one business day.

Frequently Asked Questions

Math Leap is designed for children in kindergarten through 6th grade (roughly ages 5–12). The 21 adaptive topic tiers cover everything from single-digit addition and skip counting all the way to square roots, fractions, and simple algebra equations. Students advance at their own pace, so the app is appropriate for any skill level within that range.

The free plan includes 1 student account, 10 lifetime practice sessions, and access to 4 core math topics: Addition, Subtraction, Multiplication, and Division. No credit card is required to sign up. When you've used your free sessions, you can upgrade to Premium to unlock unlimited sessions, up to 5 student accounts, and all 21 math topics.

After creating a parent account, log into the parent portal and click Add Student. You'll choose a username and a 4-digit PIN for your child. They can then log into the Math Leap app using just their username and PIN — no email address or password needed. Students can start a practice session with a single button tap.

Log into the parent portal, navigate to Students, and click on your child's name. From the student detail page you can set a new PIN at any time. Only the parent account can change a student's PIN.

Yes. Premium subscribers can add up to 5 student accounts under one parent login. Each student has their own username, PIN, topic progress, and session history. The free plan supports 1 student account.

Within each topic, problems scale in difficulty as the student earns points. Every session starts at the level the student last reached — they never lose their progress between sessions. If a student answers a problem incorrectly, the correct answer is shown immediately and that problem is re-queued so the session doesn't end until every mistake has been corrected. This prevents students from slipping through on lucky guesses.

The student practice app is available as an iOS app (iPhone and iPad) and as a web app that works in any modern browser on desktop, laptop, tablet, or phone. The parent portal is web-based and accessible from any device.

Yes. You can cancel anytime from the Account section of the parent portal. There are no contracts or cancellation fees. After cancellation your account reverts to the free tier at the end of the current billing period — your students' history is preserved. Monthly and annual plans are both fully cancellable.

Payments are processed securely by Stripe. All major credit and debit cards are accepted (Visa, Mastercard, American Express, Discover). Apple Pay and Google Pay may also be available depending on your browser or device. Math Leap never stores your full card details.

Student accounts require only a username and PIN — no name, email, or personal information. Practice data is stored securely and is only visible to the parent account that created the student profile. We do not sell or share any user data with third parties. See our Privacy Policy for full details.

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